Customer Support Guides & Video Tutorials

We have prepared the following short video tutorials to help you with the process of creating an account, scheduling a photo shoot and how to best use your account dashboard. Please click the link below next to the title to view the tutorials.

 

HELPFUL TUTORIAL PRINT GUIDES

Customer Portal Overview: pdf document

How to Download Your Media: pdf document

 

VIDEOS - ORDERS AND DOWNLOADS

Order Form Overview 2:35 Minutes

Quick Download of Media 2:45 Minutes

How to Download Specific Media 10:35 Minutes

 

VIDEOS - CLIENT PORTAL CENTER FEATURES

Client Portal Overview 4:06 Minues

The Dashboard, Orders and Listings 6:47 Minutes

Your Team and Settings 7:28 Minutes

Customizing Your Website 21:12 Minutes

Customizing Your Printed Marketing Material (in development)

Cell Phone Apps for Apple and Android 7:56 Minutes

 

VIDEOS - HELPFUL OTHER TUTORIALS

How to link your branded virtual tour property website and Matterport 3D Tour links directly to Realtor.com - 1:30 minutes
Here is a direct link to Realtor.com’s help page.